Reservation Members

Frequently Asked Questions

Hotel / Guest rooms


Check in / check out?
Check-in is from 15:00 and check-out is at 11:00.
Guests staying can also keep baggage.
What is your room type?
There are two types of twin bedroom and Japanese + Western style.
Twin bedrooms are available even for single occupancy.
The Japanese + West…Continue reading
Non smoking rooms and smoking rooms?
All floors other than the 6th floor are non-smoking floors.
Please specify at the time of booking if you want a smoking room.
(In case of f…Continue reading

Meals / Restaurants / Bars


What is the dining venue?
We serve meals in the restaurant.

Bathing / Baths


What is a hot spring bath?
Kin-no-yu Gin-no-yu bath, jacuzzi, cold bath, and sauna.
【Evening from 15:00 to 24:00   From 6:00 to 10:00 in the morning 】
※Please enter at…Continue reading
How about the Budo Bath?
Northern bath is a hot spring of Gin-no-yu.
Hours of use 15:00 to 24:00 6:00 to 10:00 in the morning
(Please enter at least 30 minutes befor…Continue reading

Access / Parking


Parking lot? (Posting important matters,Please be sure to read it)
The parking lot of this facility is mainly for the use of three-dimensional parking machines.
All of our staff will take care of the detenti…Continue reading

About the parking lot of this facility

Car that can accommodate a three-dimensional parking machine Total length within 490 cm,Overall width within 180 cm Overall height within 1790 cm

Vehicles of sizes other than the above (vehicles that cannot be accommodated in a three-dimensional parking machine) will be moved to a flat parking position on the premises or another location outside the premises, but one person will be accommodated on the day before the holiday. There is a charge for using the parking lot.

About cars that cannot be stored at this facility

Cars, buses, campers, dumps, trucks, aero cars, low-down cars, cars with pets, etc. that are larger than the Hiace class.(Pets are not allowed in the room)

On a three-dimensional parking machine,During ~,Lower 3-stage type (Cannot accommodate large cars)

Precautions regarding Saturdays, the day before holidays, the year-end and New Year holidays, Golden Week holidays, and the Obon holiday period ·A parking fee will be charged for customers who come by car that cannot be accommodated in the above three-dimensional parking machine by one person. We will charge 1,000 yen. Example:Benz, BMW, Lexus, etc. with a length of over 490 cm, SUVs, wagons, tall 4th grade cars, etc.

Regardless of the day before the holiday, please use the nearby parking lot when the car is full.
Advance reservations for parking lots are not accepted.

It will start on Saturday, September 3, 4th year of Reiwa. Other notes Depending on your check-out time, we may change your parking position at our discretion, so we will keep your car key at the front desk until your departure time.

Our staff will pay close attention to the car and put it in place. Please understand that we are not responsible for any claims regarding damage to the car after check-out. Please be sure to inform us in advance even when you depart early in the morning (before 8 am).It may take some time to prepare the car.

Car storage time We cannot accept parking reservations from 15:00 pm to 11:00 the next morning, so please come as soon as possible. We do not accept visitors late (after 9 pm).

In the case of a car・ ・ ・ ・About 10 minutes from the Chugoku Expressway Nishinomiya Kita IC About 5 minutes from Hanshin Expressway …Continue reading
Is there a shuttle?
The hotel is close to the train station and bus stop, so we do not provide transportation. Please understand.
Arima-Onsen Station?
Arima-Onsen Station and the distance is about 70 meters. When you get out of the ticket gate of the station, you will find Lawson and the so…Continue reading
How about parking a bus or a large car?
Please contact the hotel in advance if you plan to come to the hotel by large vehicle. As for the bus, cars up to 7m can be parked.(2000 yen…Continue reading