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Frequently Asked Questions

Frequently Asked Questions

★About car storage★

·We will keep your car after 15:00.At that time, please be sure to put your car key on the front desk.

·We will keep your car key during your stay.
(Because the parking lot is small and you may move it when you enter or leave the car.)

We appreciate your understanding and cooperation.

【Access / Parking】
Parking lot? (Posting important matters,Please be sure to read it)
The parking lot of this facility is mainly for the use of three-dimensional parking machines.
All of our staff will take care of the detenti…Continue reading
【Access / Parking】
Access?
In the case of a car・・・・About 10 minutes from the Chugoku Expressway Nishinomiya Kita IC
　　　　　　　　About 5 minutes from Hanshin Expressway …Continue reading
【Access / Parking】
Is there a shuttle?
The hotel is close to the train station and bus stop, so we do not provide transportation.
Please understand.
【Access / Parking】
Arima-Onsen Station?
Arima-Onsen Station and the distance is about 70 meters.
When you get out of the ticket gate of the station, you will find Lawson and the so…Continue reading
【Access / Parking】
How about parking a bus or a large car?
Please contact the hotel in advance if you plan to come to the hotel by large vehicle.
As for the bus, cars up to 7m can be parked.(2000 yen…Continue reading
【Hotel / Guest rooms】
Check in / check out?
Check-in is from 15:00 and check-out is at 11:00.
Guests staying can also keep baggage.
【Hotel / Guest rooms】
What is your room type?
There are two types of twin bedroom and Japanese + Western style.
Twin bedrooms are available even for single occupancy.
The Japanese + West…Continue reading
【Hotel / Guest rooms】
Non smoking rooms and smoking rooms?
All floors other than the 4th floor are non-smoking floors.
Please specify at the time of booking if you want a smoking room.
(In case of f…Continue reading
【Meals / Restaurants / Bars】
What is the dining venue?
We serve meals in the restaurant.
【Bathing / Baths】
What is a hot spring bath?
Kin-no-yu Gin-no-yu bath, jacuzzi, cold bath, and sauna.
【Evening from 15:00 to 24:00　　　From 6:00 to 10:00 in the morning　】
※Please enter at…Continue reading
【Bathing / Baths】
How about the Budo Bath?
Northern bath is a hot spring of Gin-no-yu.
Hours of use 15:00 to 24:00 6:00 to 10:00 in the morning
(Please enter at least 30 minutes befor…Continue reading